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Kategorie: Business

ITAM and Analytics: A perfect pair?

Data is the same – massive lists of users/licenses/hardware etc. aren’t really going to help anyone…but transforming that data to show where your users are by location, or the monetary value of licenses by vendor, or hardware that’s out of support in the next 6 months (for example) – that’s useful.

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10 Tips for Selecting an ITSM Tool

Selecting a new IT service management (ITSM) tool is a major project (and a major investment). It’ll impact your IT service desk, your technical support teams, and your end-user community. 130 weitere Wörter über 10 Tips for...

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