Kategorie: ITSM
Enterprise SaaS Management goes mainstream in Gartner’s 2020 SAM Magic Quadrant
This post appeared first on The ITAM Review. 28. Juli 2020 Gartner’s 2020 Magic Quadrant (MQ) for SAM Tools was released in July. For this year’s edition, under new authorship by ITAM industry veteran Ryan Stefani, we’ve seen...
WeiterlesenMicrosoft Dynamics 365, PowerApps, and Flow: All change with licensing — The ITAM Review
At Inspire, their annual partner conference, Microsoft announced upcoming licensing changes for 3 products: Dynamics 365 PowerApps Flow The changes discussed below will take effect October 1, 2019 and this article is based on...
Weiterlesen10 Tips for Selecting an ITSM Tool
Selecting a new IT service management (ITSM) tool is a major project (and a major investment). It’ll impact your IT service desk, your technical support teams, and your end-user community. 130 weitere Wörter über 10 Tips for...
Weiterlesen10 Tips for Conducting ITSM Maturity Assessments — Blog (English)
A solid review cycle is an essential part of any IT practice – with IT organizations that review and improve their processes and practices more successful than those that are stuck in firefighting mode and/or are in no position...
WeiterlesenITSM and ITAM: Great Together, Like Peanut Butter and Chocolate or Gin and Tonic Pt. 2 of 2 — Ivanti Blog
As mentioned in Part 1 of this blog series, IT Service Management (ITSM) and IT Asset Management (ITAM) make a great combo to support IT’s overall plan to maximize operational efficiencies and improve service delivery, while...
WeiterlesenITSM and ITAM: Great Together, Like Peanut Butter and Chocolate or Gin and Tonic Pt. 1 of 2 — Ivanti Blog
Actor 1: “Hey, you got peanut butter on my chocolate.” Actor 2: “Well you got chocolate in my peanut butter.” This 1970’s ad campaign of “Two Great Tastes that Taste Great Together” put Reese’s Peanut Butter Cups on the map. 842...
WeiterlesenThe Year of Transformed IT Asset Management (ITAM) — The Leading IT Management Blog | Ivanti
In the research note Predicts 2018: Mature Your IT Asset Management Software Discipline to Deliver on the Promise of Digital Business, Gartner identifies four key findings. 929 weitere Wörter über 2018: The Year of Transformed...
WeiterlesenTake Security to the Next Level With the Top 5 CIS Critical Security Controls — The Leading IT Management Blog | Ivanti
Take Security to the Next Level With the Top 5 CIS Critical Security Controls — The Leading IT Management Blog | IvantiTo make a focused security strategy your organization’s reality, you need a strong security framework. When...
WeiterlesenIT Asset Management Best Practices to Help You Sleep at Night — The Leading IT Management Blog | Ivanti
In the IT asset management (ITAM) field, we spend a lot of time talking about IT asset management best practices. We all want to know if we are doing ITAM effectively or if we should make course adjustments. 765 weitere Wörter...
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Meltdown and Spectre: What you need to know! — The Leading IT Management Blog | Ivanti
Meltdown and Spectre: What you need to know! — The Leading IT Management Blog | Ivanti Here we are...
WeiterlesenExtending Your Service Management Platform to Self Service Portal — Ivanti Blog
Over the last couple of years, there has been a lot of discussion about unified portal and employee self service portal. In spite of that, many customers are still unclear about how to proceed with implementation of unified...
WeiterlesenITSM Basics: Change Management Tips (Part 2) — InvGate Blog
Last time, we published part one of our change management tips blog, which looked at how to make your change request forms easy to use, how to make your initial change sanity check count, and how to supercharge your change...
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